Privacy Statement
The security and privacy of your personal information is very important to The Knightly Trust.
All information concerning UK or European Citizens is now governed by the UK and EU General Data Protection Regulations (GDPR) and the UK Data Protection Act (2018). These new laws are a comprehensive overhaul of the way companies and charities obtain and use your personal information.
This policy explains what happens with any information you provide to The Knightly Trust, including via our website.
How We Use Your Information
We collect information about you to facilitate our work with you and your family, and/or to process your requests. We will not use your information for any other purpose without your consent. The Knightly Trust never sell or share personal information with outside companies, organisations or individuals unless:
you give your consent for us to do so – each time you give consent it will be clear what you permit us to do and we will explain it can be withdrawn
we use another company’s service to process your information – e.g. if you join our mailing list, we will store your details with the company who sends out our mailings
we’re working with another organisation to provide your care – e.g. we work closely with local authorities and health professionals to provide the best possible care and education services
it is in your vital interest or is necessary in the public interest – e.g. if we provide you with support and you, or those around you, need assistance from emergency services
we are required to do so by law – e.g. we send details about our staff to HMRC for tax purposes and we keep comprehensive records of the care and education we provide
we have a legitimate interest that is associated with previous requests – e.g. if you contact our diagnostic service then we may send you details of autism training or conferences. You can ask us to stop sending these
The Information We Collect
The Knightly Trust collect information about you when you interact with us. This could be when you:
use our website or interact with our fundraising, events or training teams
apply for a job with, are employed by or volunteer for The Knightly Trust
contact our Diagnostic Service or Advocacy Service
are an adult in our full or part time care (Adult Services, including Outreach and Adult Opportunities Centres)
attend our School Services
Further Information on all these can be found by clicking the links above.
Marketing
The Knightly Trust would like to send you marketing information concerning our products, services and events. If you have given us your consent to do this, it may be withdrawn at any time by visiting this page or by contacting us using the details at the bottom of this page.
Your rights
Data Protection law affords you 8 rights with regard to your data. If you wish to request a copy of the information we hold about you, object to how we use your information or ask us to correct, stop using or delete your information, please send us an email or write to us at the address below. If your request is complex or repetitive, we may make a charge to cover our administration costs.
You have the right to complain about how we use your information, both to The Knightly Trust (by sending us an email or writing to the address below) and through the Information Commissioner’s Office (https://ico.org.uk/make-a-complaint/).
Cookies
Cookies are alphanumeric identifiers that websites transfer to your computer’s hard drive through your web browser. They enable websites to recognise your browser and provide features such as online accounts and donations. The Help section of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of our website and we recommend that you leave them turned on. If you do leave cookies turned on, be sure to close the browser when you finish using a shared computer.
Other Organisations and their Websites
Our website contains links to web sites of third parties. This privacy policy only applies to our services and websites, so if you link to other organisations or websites, you should refer to their privacy policy. The Knightly Trust is not responsible for the privacy practices, content, product or service offerings of any other organisation or website.
Changes to this statement
We regularly review and update our Data Protection Policies and this Privacy Statement. Changes to the privacy statement will appear on this page. Unless otherwise specified, all such changes will take effect immediately upon posting. This document was last revised on 12th February 2024.
How to contact us
If you have further questions about The Knightly Trust’s privacy practices, please contact The Knightly Trust by visiting our Contact Us web page, by calling our Head Office on 01622 583111 / 07772056395 or by writing to dataprotection@autism-anglia.org.uk or The Data Protection Officer, The Knightly Trust, 1 Valdene Close, Sutton Valence, Kent, ME17 3GS